Question 1

What is the check-in policy?

Accepted Answer

The minimum age to check-in is 18 years old. All guest must provide a government issued photograph identification. A pre-authorization hold of up to $100 is taken at the time of check-in to guarantee any incidental charges. This pre-authorization hold will be released upon check-out as a reversal (i.e. will not appear as a refund), and it may take up to 3-10 business days for the hold to disappear from your bank account / bank statement, depending on your financial institution.

Question 2

What time is check-in and check-out?

Accepted Answer

Check-in: Motel room check-in at any time. Private unit check-in begins at 3:00 PM on your check-in date. 
Check-out: By 11:00 AM on your check-out date.

Question 3

Where should I leave my room key(s) when I check-out?

Accepted Answer

When checking out, you may drop off the key(s) at the front desk through the key drop box slot.

Question 4

Where is the property located?

Accepted Answer

We are located at: 4201 S Dixie Hwy, West Palm Beach, FL 33405

Question 5

Are long term stays available?

Accepted Answer

Yes, for more information on long term stays please send us an email or give us a call.

Question 6

What is the pet policy?

Accepted Answer

Due to limited availability, pet-friendly rooms are available upon request for small-size pets (up to 15 lbs).
​We can only accept direct bookings with prior arrangements. Give us a call to book and arrange so your best friend will not miss you while you travel. Note that additional pet cleaning applies.

Question 7

How do I make a reservation?

Accepted Answer

For general inquiries, rates or to make a reservation please give us a call at +1(561)-833-1222.

Question 8

Are smoking rooms available?

Accepted Answer

Yes, smoking rooms are available. Our private rooms are strictly non-smoking and has a designated smoking area.

Question 9

What are the front desk hours?

Accepted Answer

We are open 24 hours!

Question 10

Can I request for an early check-in or late check-out?

Accepted Answer

If you need to request for an early check-in or late check-out, we would greatly appreciate it if you can let us know in advance. Please note that this is subject to availability and fees may apply.

Question 11

Is Wi-Fi available?

Accepted Answer

Yes, free Wi-Fi is available in our rooms and private units.

Question 12

Is parking available onsite?

Accepted Answer

Yes, free parking is available for guest who have a current reservation. Note that we only allow 1 vehicle per room. Parking stalls are located in front of the rooms. Private units are limited to 1 vehicle and has a private parking lot. Please let us know ahead of time if you have 2 vehicles.

Question 13

Is there an onsite swimming pool or gym?

Accepted Answer

No, unfortunately we do not have an onsite swimming pool or gym, but not too far from the beach!

Question 14

Do you offer onsite laundry services?

Accepted Answer

No, we do not offer onsite laundry services, but we do have laundromats not too far from our property. Our private units have a common area for washer and dryer.

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